Integration of services
Asiakastieto's services can be linked as part of the organisation's data systems and processes, thus minimising the manual processing of data. Sales and credit decision processes of large customer volumes can be made simpler by using integration.
Speed to customer management with automation
Real-time interface combines data from several different sources and releases resources from separate data searches and interpretations to customer service and sales. Data on both consumers and corporate customers are conveyed in a uniform manner throughout the organisation at all times of day.
Real-time interface secures the data and methods of operation
Integration provides your organisation with uniform data on customers so that there will be no flawed data and interpretations. With ingetration you can make decision-making uniform, decentralise and secure it, and also new employees can be easily trained. The documentation of decisions makes it possible to revert to the data already procesed so that the follow-up and control of the process is easier than before.
When you so wish, you can receive the data in a cycle according to your needs
Asiakastieto's interface solutions are realised either as online integration for the real time use of services, or as file runs in a batch form at selected intervals.
Interface technology
Integration can be done using Web Services or XML interface technology. You can also choose an interface based on Asiakastieto's own subroutine library (DLL) and Java class library. SFTP, FTP or SSL protocols are used in the transmission of batch run data.
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