How can a payment settlement related to a payment default be registered?

If you have paid a debt related to a payment default in its entirety, this can be reported to Asiakastieto. Information on the settlement of the payment (ref entry) is linked to the payment default entry. The settlement of the payment must be notified in writing. A reliable statement of the settling of the payment must be attached to the notice; for example, a certification provided by the creditor or some other reliable statement. It is recommended to send the message encrypted, and this can be done using our secured email: go to https://mail.asiakastieto.fi and send message to the address maksutiedot@asiakastieto.fi

The ref data is based on the data subjects request. The processing time for payment information (ref data) is approximately two business days. Ref data are processed in the order of arrival.