Contact us

Choose the most suitable way for you to contact us.

Domestic calls using land line and mobile phones 8,35 cents/call + 16,69 cents/min (incl. 24% VAT). Queuing is also chargable.

Exception policy

The Consumer helpline is closed for the moment. You can reach us by email at omatieto@asiakastieto.fi.

Credit information reports and services can be acquired at www.omatieto.fi.

Business

Tel. 010 270 7200
(Mon-Fri 9:00 - 16:00)
asiakaspalvelu@asiakastieto.fi

Mailing address:
Suomen Asiakastieto Oy
P.O.Box 16, 00581 Helsinki

Visiting address:
Hermannin rantatie 6
(Entrance: Verkkosaarenkatu 5)
00580 Helsinki

Consumers

The Consumer helpline is closed for the moment. You can reach us by email at omatieto@asiakastieto.fi.

Tel. 010 270 7300
(Mon-Fri 9:00 - 15:00)
Domestic call prices (incl. VAT 24%) from fixed and mobile networks 8.35 cents/call + 16.69 cents/min. There is a charge for queuing.
omatieto@asiakastieto.fi

How to send payment information (ref):
maksutiedot@asiakastieto.fi
Read guide in Finnish here.

Note: If you are sending information containing your personal data, use encrypted email at mail.asiakastieto.fi

Mailing address:
Suomen Asiakastieto Oy
P.O.Box 16, 00581 Helsinki

We only serve consumer customers by email and phone.

Privacy Policy (GDPR)

We operate transparently and adhere to the principles of copyright protection in all our operations.

Learn about privacy

Delivery of financial statements data

Address:
Suomen Asiakastieto Oy,
Financial Statements, P.O.Box 16,
00581 Helsinki, Finland
tilinpaatokset@asiakastieto.fi

Contents of the financial statements material to be delivered:
profit and loss account, balance sheet,
signet notes to the accounts and/or audit report.