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You can get a payment default, if a payment related to a claim or service has been unpaid long enough. In consumer credit defaults, the payment must be over 60 days overdue. If the payment for a debt is claimed at the District Court, the court decision generates the payment default entry. In addition, a payment default entry can be filed by the enforcement authority.

Credit information is used in different types of decision-making.

For example, credit information is used when granting a monetary credit, opening a telephone subscription, selling on invoice, renting an apartment, making insurance contracts and opening accounts with credit. In many cases, a credit information entry may be an obstacle, or it may essentially complicate the making of many contracts.

You can buy an extract of your own credit information from our service. Please, acquire the extract of your own credit information here.

When you wish to regularly monitor your credit information and secure your information against identity theft, you should get Tietovahti service. You can retrieve reports from the service always when you need them. The service is in Finnish but it contains the English credit report. Get to know the service here.

Once a year you can check your credit information for free. See instructions here.

You can inspect your own credit information by using the statutory inspection right. The statutory inspection right is free of charge once in 12 months.

See the instructions here.

Settling a payment after the payment default entry has been registered does not remove the entry. An exception to this is the entries of limited enforcement and lengthy enforcement stated by the enforcement authority, which are erased when the enforcement authority sends a written notice of the payment of the claim or of the debt falling under the statute of limitations. Note on the statutory limitation concerning an administrative limited enforcement entry (e.g. collection expenses) is linked to the entry. The entry will not be erased.

If you have paid a debt related to a payment default in its entirety, this can be reported to Suomen Asiakastieto Oy. Information on the settlement of the payment (ref entry) is linked to the payment default entry. The settlement of the payment must be notified in writing. A reliable statement of the settling of the payment must be attached to the notice; for example, a certification provided by the creditor or some other reliable statement. The ref data is based on the data subjects request. Ref data are entered on the following weekday from the receipt of the data, at the latest. Ref data are processed in the order of arrival.

By inspecting your credit information, you get to know what information the credit grantor sees when granting a credit. This way you can better prepare yourself for credit applications or credit negotiations. Even though errors in credit information are scarce, by inspecting your own information you can make sure that the information is correct. If a person has credit information entries, by inspecting your own information you will also find out who has requested your information and when. This way you can make sure that the credit information has been disclosed only for appropriate purposes. After the inspection of own information, you can also plan how to improve the credit information by linking a ref entry to the payment defaults, indicating that the claims behind the entry have been paid.

You can get support for financial problems, among others, from the financial and debt counselling at legal aid offices and the Guarantee Foundation. Please, find more information on these organisations below.

Financial and debt counselling at legal aid offices Financial and debt counselling is a statutory service, which is free of charge to the customers. Counselling is organised by legal aid offices. The website of the financial and debt counselling at [https://oikeus.fi/talousjavelkaneuvonta/en/index.html] provides ample instructions on the balancing of the financial situation. At the same address, you can also find the contact information for the financial and debt counselling in your own area.

Takuusäätiö

Takuusäätiö is a national organisation in the social field which assists private persons struggling with a financial crisis in solving their debt and payment problems.

Takuusäätiö offers counselling by phone and gives instructions for solving debt problems. The foundation grants e.g. guarantees for bank loans, with which debts can be combined in a situation of over indebtedness and organises support person activity to persons who find themselves in a financial crisis. You can call the Takuusäätiö's Debt Line for free in Finland and discuss the financial troubles concerning you or your family members. The Debt Line operates at the number 0800 9 8009, Mon-Fri, 10 a.m. - 2 p.m. Alternatively, you can contact them through their chat. More information and instructions are found on Takuusäätiö's website www.takuusaatio.fi.

If you detect an error in the registration of the payment default, you have to contact the creditor. The request for removal has to come from the creditor.