Accessibility Statement

Suomen Asiakastieto Oy strives to ensure the accessibility of its website (www.asiakastieto.fi) in accordance with the Act on the Provision of Digital Services (306/2019), to the extent that the content is intended for our consumer customers.

The purpose of this accessibility statement is to provide users with a factual and up-to-date overview of the accessibility status of the service. This statement was last updated on May 16, 2025. We will update the statement whenever accessibility-related changes are made to the website.

Accessibility Status

This accessibility statement covers the website www.asiakastieto.fi, which is targeted at businesses. Our services for businesses are not subject to the accessibility requirements of the Digital Services Act.

We have assessed the accessibility of the website and services ourselves in cooperation with our system provider, using various tools.

What accessibility issues exist in the digital services?

Users may encounter challenges in navigating and understanding the layout of different services. These challenges may be particularly noticeable when using the service without a mouse or with assistive technologies.

Additionally, some services may have accessibility issues related to the programmatic labeling of headings, links, and buttons. There are also occasional shortcomings in the text alternatives for graphics and charts, as well as in the programmatic specification of language.

Non-accessible content is being corrected as part of the regular update and development work of our systems.

Accessibility Feedback

If you notice any accessibility issues on the website, please send an email to omatieto@asiakastieto.fi with the subject line “Accessibility”. If you are not satisfied with the response you receive or do not receive a response within two weeks, you can report the issue to the supervisory authority.

Contact Information of the Supervisory Authority

Finnish Transport and Communications Agency Traficom
Supervisory Unit for Digital Accessibility
www.saavutettavuusvaatimukset.fi
saavutettavuus@traficom.fi
Phone (switchboard): +358 29 534 5000